People Focused. Commercially Minded. Confident H.R.

Clear, practical H.R. services that save you time, cost and keep your business safe.

Compass Strategy is a boutique H.R. consultancy that helps local businesses navigate the complexities of employing people with clarity and confidence. By combining deep commercial insight with practical H.R. expertise, we deliver employment practices that are compliant, pragmatic, and tailored to your business needs.

Our Story

Compass Strategy was founded in 2024 with a clear mission: to help Isle of Man businesses navigate employing people with confidence, clarity, and commercial insight.


Our purpose is simple — to give leaders the direction they need to build strong teams and avoid the costly pitfalls of ineffective people management.

What sets us apart is the depth of real world experience behind the service.


Compass Strategy is led by Vicki Hotchkiss, a commercially focused consultant and non-executive director, with a career spanning global financial institutions, regulator approved pension trustee roles, and broad independent consultancy work.


This international, multi-sector experience means she understands business far beyond traditional HR boundaries. Vicki has led major change programmes, partnered with senior executives, and navigated complex commercial environments, giving her the pragmatic insight needed to show how people decisions directly drive performance, manage risk, and protect the bottom line.


Now a trusted partner to a wide range of regular clients, Compass Strategy has established itself as a leading commercially minded, pragmatic, H.R. consultancy. 


Choosing Compass Strategy is a strong commercial decision 

Experienced leaders know that bringing in external expertise isn’t a weakness – it’s competitive advantage. 


When you partner with Compass Strategy, managing one employee or a hundred becomes simpler, safer, and more efficient. We cut risk, prevent costly missteps, lift productivity, and free you to focus on what you need to do instead of getting pulled into time consuming people matters. 


For entrepreneurs and first time business owners, we act as your HR compass from day one—helping you avoid early pitfalls, build solid foundations, and set a clear course for sustainable success.


Compass clients are small and medium sized businesses that need experienced HR capacity or specialist expertise. Many of our clients are growing organisations where in-house HR is focused on day to day operations and needs extra capacity for a specific topic or senior commercial insight to support strategic progress. Others have no in house HR at all — these smaller, successful businesses know outsourcing their H.R needs is the smartest, most commercial choice. 


We also work with confident, experienced Heads of HR who know the value of bringing in an external specialist for high risk, sensitive, or complex people matters.


If you’re starting up, scaling fast, juggling HR pressures, or simply need expert backup, Compass is built for you.


Compass Clients


Client Testimonials

"Vicki brings a wealth of business acumen to the role as INED for Isle of Man FA. Most recently she drove the inception, development and delivery of the new Isle of Man FA Grassroots Strategy 2024 – 2028, working with local operational staff and key stakeholders to develop a plan for football on the Island over the next 4 yrs. Vicki sees the advantages of utilising the strength of The FA to support local ambitions. Her previous experience in building strategies for large multi-national organisations was obvious, and she ensured the local strategy dovetailed into the national one for grassroots football. Vicki demonstrates a unique set of skills that are influencing change from within, challenging where necessary and empowering when required. She is reducing commercial risk and is a binding force within the local Board of Directors."


Alice Watson


Regional Manager, The FA

Wembley Stadium, London

"I have known Vicki for over 10 years.  During this time, she has been a member of my leadership team and has supported me directly on a broad range of strategic and board level projects. A seasoned facilitator and critical thinker, Vicki is skilled at enabling teams to find their way out of a problem. Her natural charisma brings people onboard.  She is trustworthy, conscientious and ultimately, she delivers."


Sean Christian

M.D. and Executive Director, Canada Life
Isle of Man Business Park


"We engaged Vicki's services to help resolve a complex H.R. matter.  She provided a structured plan for us to follow and working alongside legal counsel, guided our executive team through it to conclusion.  Professional and efficient, end-to-end it took about 6 weeks." 


Mark Kiernan

CEO, Boal & Co
Isle of Man Business Park


“Vicki and I work together to strengthen equality, diversity and inclusion standards across Isle of Man football.  The FA see E, D&I as a cornerstone for the future success of the professional game, and grassroots is no different.   In a very short space of time, Vicki has delivered a series of tangible changes that are addressing systematic challenges and historical norms.  Her leadership is laying foundations for increased representation and equitable access to opportunities in football.   There is still a long way to go, and I am confident Vicki is the right person to keep driving this modernisation forward.” 


Anwar Uddin MBE

Diversity and Inclusion Manager, The FA
Wembley Stadium, London


“We worked with Vicki in her role as trustee for a large company pension scheme on which LMS Partners were engaged to provide independent financial advice.


Vicki is the utmost professional. She is knowledgeable and was committed to obtaining the right outcome for all stakeholders. We saw first-hand her dedication to maintaining good governance, regulatory compliance, and effective communication, to everyone and at every stage of the process.

Her enthusiasm to meet any challenge is infectious!   We cannot recommend Vicki highly enough!.” 


John Walker

Head of Corporate Solutions, LMS Partners
Athol Street, Isle of Man



Compass Services


Project Based


A short - finite contract to resolve a specific problem or deliver a specific outcome. 




Examples of project-based services:



  • Employee grievances, dismissals or redundancies managed through to conclusion 
  • Delivery of training
  • Build out of a new strategy or implementation of a new way of working.



Best for clients with a one-off problem to resolve. 


Retained Services


A long-term contract to provide services for a set number of days at a fixed cost per month.



Examples of retained services:



  • Part-time, or fractional Director services
  • Pension Scheme Trusteeships
  • Independent Non-Executive Director positions



Best for clients who prefer a cost-effective solution and the assurance of having time secured for them.





Open-ended


A contract with no fixed timescale, for services provided as and when required.





Examples of project-based services:



  • Employee grievances, dismissals or redundancies managed through to conclusion 
  • Delivery of training
  • Build out of a new strategy or implementation of a new way of working.



Best for clients with a one-off problem to resolve. 



Insights

By Victoria Hotchkiss March 5, 2026
The Isle of Man employment landscape underwent major reform in 2025, with further enhancements continuing into 2026. If you haven’t reviewed your contracts of employment, People Policies or Employee Handbook since those updates came in, your business may already be exposed to compliance risks. Here’s what changed — and why action is now essential. What Changed in April 2025? On 1 April 2025, substantial updates to employment rights came into force. These included: Day one written statements All workers became entitled to a written statement of employment particulars on their first day of employment, replacing the previous four week deadline. Expanded family related leave rights Employers are required to honour new statutory rights, including: Time off for partners to attend up to two antenatal appointments (unpaid). Adoption related leave entitlements — including five paid appointments for sole adopters, and a paid/unpaid split for joint adopters. Time off for emergencies involving dependants, covering illness, breakdown in care arrangements, bereavement, and certain school related incidents. Whistleblowing legislation overhaul The reforms introduced a public interest test, removed the requirement for disclosures to be made in good faith, and added new protections including vicarious liability and interim relief. What Came Into Effect Later in 2025 — and What Continued Into 2026 As 2025 progressed, further reforms were approved and implemented: Shared Parental Leave became available from November 2025. Parental Bereavement Leave also came into force from November 2025. Additionally, work continued into late 2025 and 2026 to progress further enhancements such as neonatal care leave, carers’ leave, and reviews of annual leave entitlements and tribunal processes. These were driven by earlier public consultations and ongoing legislative development. If You Haven’t Updated Your Documents Since Then, You’re at Risk With these changes now fully in effect, employers who haven’t refreshed their HR documentation are facing real and immediate vulnerabilities. Outdated contracts, handbooks and People Policies can lead to: Policies that no longer comply with the law, or bear no resemblance to actual working practices. Managers struggling to apply rights consistently, increasing the likelihood of grievances. Multiple policy versions circulating across teams, creating confusion instead of clarity. Weak documentation that won’t hold up during disciplinaries, grievances or tribunal claims. If your handbook was written once and filed away, the 2025/26 updates mean it is now more than overdue — it’s a business risk. Now Is the Time to Act The law has changed. The updates are already in force. More refinements are on the way. If your HR documents don’t reflect the 2025 and 2026 reforms, your compliance gap isn’t theoretical — it’s already here. Compass can help you close it.
By Victoria Hotchkiss March 5, 2026
Most organisations assume that the hardest part of an IT project is choosing the right system, integrating it, or getting the technical specification perfect. In reality, the number one reason new system projects fail has nothing to do with the technology at all—it’s people. You can spend thousands of pounds on a new system, but if your team isn’t prepared or motivated to use it, the system will never deliver the return you expect. The Real Barrier: Behaviour Change New IT systems almost always require new ways of working: • New processes • New habits • New leadership expectations • New measures of success But humans are creatures of habit. Without the right support, most employees simply default back to old patterns—and your shiny, expensive system quietly becomes shelfware. This is where a people focused, commercially minded HR consultancy becomes your most valuable project partner. Where HR Makes the Difference An HR consultancy like Compass Strategy brings strengths that traditional HR consultancies don’t: 1. We Understand Behaviour and Culture We know how people respond to change, what drives adoption, and what causes resistance. We design interventions that build buy in, not pushback. 2. We Translate Technology Into Human Terms Employees don’t engage with “system requirements”—they engage when they understand how their job will get easier, why this matters, and what’s expected of them. 3. We Design Training and Communication That Actually Work Not generic training modules. Not one-off launch communications. We build tailored, practical adoption plans that stick. 4. We Support Leaders to Lead the Change When leaders shift their own behaviours, teams follow. We help leaders model the change you want to see. 5. We help you build adoption of the new system into your team’s performance measures. Giving your people clear expectation and incentive to adopt the new way of working. Technology + People = Real ROI When organisations bring commercial HR expertise into IT changes early, adoption increases, resistance decreases, and benefits land faster and more fully. Projects stop being “IT projects” and become business transformations. At Compass Strategy, we specialise in aligning technology change with behaviour change—so your investment delivers real, lasting value. If you're planning an IT upgrade or purchasing a new system, make HR part of the project from day one. It’s the most reliable way to ensure your people come on the journey—and your project succeeds. Ready to Make Your IT Investment Pay Off? If you’re about to start an IT project—or you're already in the thick of one and adoption is lagging—Compass Strategy can help you unlock the people side of change. Let’s make your technology work—by making it work for your people.
By Victoria Hotchkiss March 5, 2026
Once-a year tick box or commercial advantage? Is managing the performance of your team costing you time and money — or adding value to your bottom line? People are likely the largest cost in your business. Yet unlike any other major investment, managing the contribution that people make to your business is often overlooked or managed through a once‑a‑year tick‑box exercise. And when performance management is weak, the impact is felt everywhere: ⎯ Time is wasted ⎯ Priorities drift ⎯ Risk increases ⎯ Cost quietly piles up At Compass, we see the same challenges in businesses of every size: Everyone is busy — but the right things aren’t getting done Workloads feel full, yet key priorities slip. Progress stalls, and leaders can’t see why. Competing priorities create conflict and confusion Teams pull in different directions, slowing delivery and draining productivity. People think they’re performing well… but the results say otherwise Individual confidence is high, but company performance misses target. Issues escalate into formal complaints Grievances, capability concerns and even tribunal claims emerge because problems weren’t addressed early or effectively. Reward and recognition don’t match performance Inconsistency damages engagement — and exposes leaders to risk. These aren’t “HR issues.” They’re commercial issues — and they directly impact your bottom line. Performance Management That Adds Value — Not Admin Writing a performance management policy and dropping it into a handbook is easy. Designing a system that genuinely connects individual performance to company strategy, financial goals and reward? That requires commercial experience. Getting managers to adopt the mindset and behaviours that make performance management actually work — consistently, confidently, and without HR nudging them — that’s a skill. Weak performance management drains time and delivers nothing in return. Performance Management designed by Compass is the opposite. It’s mature, commercially focused and strategically aligned — built to reduce risk, drive accountability and maximise the return on your biggest investment: your people. When executed well, performance management becomes a business‑critical tool that: ✔ Sharpens focus ✔ Drives delivery of the right outcomes ✔ Strengthens leadership capability ✔ Enhances engagement ✔ Protects the organisation from avoidable risk ✔ Adds measurable value to the bottom line A copy‑and‑paste design, or looking at performance management in isolation, reduces it to HR paperwork. A well‑designed, expertly embedded strategy turns it into a competitive advantage. If your people are your biggest cost, they should also be your biggest source of value  Strong performance management creates a direct, visible link between day‑to‑day delivery, company performance and reward. It ensures teams understand what matters, leaders hold people accountable, and the business sees real return on cost of employing people. If your organisation feels stretched, unfocused or reactive, how you are managing performance is often the place to look first.

Get in touch

“In any moment of decision, the worst you can do is nothing.”   Theodore Roosevelt 

Contact Us

Phone

01624 604516